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Can I make a return?

Yes!

In our store, you do not have to worry about the fact that the selected product will not meet your expectations.

In accordance with applicable law, you have 14 days to withdraw from a distance contract without giving any reason. So if the intact goods, in their original packaging, do not meet your expectations – you can send them back to us within 14 days from the date of withdrawal. The costs of returning the goods in the event of withdrawal from the contract are borne by the buyer. We will refund the money for the order within 14 days.

How do I make a return?

Just log in to the account from which you placed the order, start a chat with us or reply to an email confirming your order. The returned goods must be in new condition, in the original product packaging, unused and with the foil packaging intact (perfume).

After receiving the parcel, you will receive a refund for the returned goods within 14 business days. The buyer bears the shipping costs.

This post is also available in: polski (Polish) English Deutsch (German)